Interested in SkyLine/SkyBest High Speed Internet? Click here. For any additional questions that come up during your speed test, or to learn more about the speed you need, give us a call at 1-80. Speed tests are intended to be a resource to help you both troubleshoot and recognize complications you may experience while using your internet. Understanding Internet speeds can be challenging and confusing. If you are still experiencing issues, you may need to move the location of your router or upgrade to a higher internet speed. If your results show speeds similar to the ones you pay for, there are no issues with your fiber or router. If your results show a significantly lower download speed and upload speed, you will need to run a wired speed test in order to determine whether the issues you are having are related to your Wi-Fi or your actual broadband connection. For assistance, call SkyLine/SkyBest Repair Services at 1-87.
If your results from a wired speed test show a download speed and upload speed that are significantly lower than the speed in which you pay for, this shows a likely issue with your fiber. (To read about common devices using your Internet, click here.) You may have simply outgrown your Internet speed and need a higher one. Oftentimes, people are unaware of all the devices in their home. As the world continues to move more and more “online”, our broadband is continually being used.You need to upgrade your Internet speed.Since there is no problem with your broadband, the issue likely lies within your router – whether it needs to be updated or you need a new one.You need a new router (or at least update your current).Furniture, walls or even home décor could be blocking your Wi-Fi’s signal, hindering it from reaching you.You need to change the location of your router.However, there are a few solutions to issues are having: If the results from your speed test show download and upload speeds close to the speed you pay for, you can be assured any problems you are having are not caused by your actual broadband connection. Understanding the Results of Your Speed Test Results from a Wired Speed Test Your results will show the recorded download speed and upload speed results.Place your device within ten feet of your router without being directly on top of it – ensure nothing is hindering the signal.If your network has the option of 5G or 2.4G, choose 5G. Connect your wireless device to your Wi-Fi.Your results will show the recorded download speed and upload speed.Īlthough a wired-connection test yields the most accurate results, it is also possible to run a wireless speed test:.On your device, go to the speed test and begin.(This ensures the most accurate results.) Connect your device to the jack via an Ethernet cable.In order to get the most accurate results from your speed test, follow these steps: This information determines whether you are actually receiving the speed you are paying for and therefore helps troubleshoot any issues going on. These tools can provide additional information about your internet connection.Use a Speed Test to Check Your Internet ConnectionĪn Internet Speed Test measures your current connection data rate and latency – more simply, how fast your broadband connection can download and upload data to and from devices. You can use detection tools, such as PingPlotter from Nessoft, LLC ( What's this?), to troubleshoot connectivity problems. If you don’t see an improvement, contact your network specialist (if you have one) or your ISP to determine whether steps such as changing your network hardware or updating your software will correct the problem. If the speed tests identified a problem, reboot your network router and/or modem and then run the speed test again. We provide these numbers so you can compare your speed test results to them. The following table includes average speeds for different types of connections. The speed test that is available at can help you to identify problems, but you might need outside assistance to isolate and correct problems. Testing upload and download speedsĪlthough the speed tests that are available from the following websites can help you to identify problems, you might need outside assistance to isolate and correct problems. You can use the following tools to test your upload and download speeds and to troubleshoot connectivity issues. Internet performance can fluctuate based on your internet service provider (ISP), your network, and your computer configuration.